Management consulting firm

Our team

CSR commitments

Expertise

Transformation
Impact & Sustainability
Marketing & Customer experience
Operational Excellence
Financial Performance
Digital Strategy
Data Science
Supply Chain
Innovation & Design
Change support & HR management
Internal control & Risk management

Sectors

Transport, Infrastructure and Mobility
Retail, Luxury and Consumer goods
Financial services
Real Estate
Public services and utility
Industry
Tourism, leisure and culture
Energy
Health

Our Expertise
In change support & HR management

Two studies carried out in 2008 and 2013 found that approximately 70% of corporate change initiatives ended in failure. Why?

By definition, supporting human beings is extremely complex. It is normal to feel under-equipped when faced with the variety of responses to change.

There are so many barriers to change. The affected departments may experience a host of challenges on the human resources front: 

  • misunderstanding,
  • resistance, 
  • cooperation difficulties among the change agents,
  • struggles with training or ownership, etc.

"Every transformation must pass through the people who live it and give life to it"
Laure Kraemer, Director

Support throughout
the transformation process

Although people challenges usually rise to the surface after transformation processes, meaning during the roll-out, their origins often trace back to the earliest phases, to the identification of organisational and technical targets, or to the enunciation of the “vision” of the change. 

This is why Bartle believes that “change management” is not just about deployment, but about considering the human stakes at each stage of the transformation process.

A broad array of tools
to arrive at bespoke approaches

Bartle’s support is not limited to a few tools. Instead, we prefer to use the best tools for the unique situation of each client.

We achieve this by utilising the full range of change management tools, which we combine to build customised strategies specifically adapted to the contexts and problems faced by our customers.

No two change support assignments are the same.

Methods grounded in the science of humans in the workplace

To make our tools even more effective, we rely on the science of human interactions in the workplace:

  • Organisational sociology, to decipher, anticipate and orientate the behaviours of actors;
  • Social psychology, to engage the appropriate motivators, particularly pleasure and pride;
  • Cognitive psychology, to facilitate innovation and learning;
  • Clinical psychology, to help managers deal with the negative emotions that change invariably elicits; and
  • Management science, to measure the progress of transformation processes.

3 change support
case studies

Support the deployment of a new service to 20,000 operators

For a postal services provider, Bartle assisted with the deployment of a new delivery service involving 20,000 operators, working remotely with limited access to computer resources. To contend with these constraints and to avoid overburdening the operators, we adapted the communication tools (leaflet, concise briefing) and training resources. We also positioned managers as true vectors of change to obtain a rapid multiplier effect. These factors were all decisive in the project’s success.

Support the deployment of a new ERP tool in a global setting

For a client in the multimodal logistics and transport sector, the goal was to roll out a single ERP to 107 countries and 13,000 employees. For this assignment, we had to reconcile high industrialisation stakes with cultural specificities.

Support the transformation of an organisation and its new processes

For a client specialising in public property asset management, the challenge was to support change in several regional divisions where a new organisation was being set up that involved the pooling of functions, the introduction of new processes and geographical reorganisations of branches.

Support the deployment of a new service to 20,000 operators

For a postal services provider, Bartle assisted with the deployment of a new delivery service involving 20,000 operators, working remotely with limited access to computer resources. To contend with these constraints and to avoid overburdening the operators, we adapted the communication tools (leaflet, concise briefing) and training resources. We also positioned managers as true vectors of change to obtain a rapid multiplier effect. These factors were all decisive in the project’s success.

Support the deployment of a new ERP tool in a global setting

For a client in the multimodal logistics and transport sector, the goal was to roll out a single ERP to 107 countries and 13,000 employees. For this assignment, we had to reconcile high industrialisation stakes with cultural specificities.

Support the transformation of an organisation and its new processes

For a client specialising in public property asset management, the challenge was to support change in several regional divisions where a new organisation was being set up that involved the pooling of functions, the introduction of new processes and geographical reorganisations of branches.

We assist our clients
With training

  • Diagnostic and analysis of training needs
  • Co-design of training curricula
  • Logistical preparation
  • Delivery of trainings
  • Monitoring and continuous improvement
Marketing et Expérience client

Is your organisation going through a change?
Would you like support?

Meet with us